Terms and Conditions — What you need to know before using vd345

Introduction

These Terms and Conditions ("Terms") apply to the use of the vd345 platform and all its services. By registering on vd345, you automatically agree to these Terms and Conditions. It is therefore essential that you read this document in full before using the platform.

Vd345 is an internationally licensed online gaming platform built specifically for players in Bangladesh. These Terms and Conditions are intended to establish a clear and fair relationship between all users of the platform and vd345. The terms outlined here are not one-sided — they exist to protect players and ensure a fair gaming environment for everyone.

Eligibility & Age Requirements

The following eligibility requirements must be met to open an account and play on vd345. Compliance with these Terms and Conditions is mandatory, and any breach of eligibility criteria will result in account termination.

• You must be 18 years of age or older — no exceptions.
• You must be a resident of a country or region where online gaming is not legally prohibited.
• Each person may only operate one account.
• All information provided when opening an account must be complete, accurate, and truthful.
• You are playing for yourself and of your own free will — not on behalf of anyone else.

Account Policy

The following rules apply to opening and managing an account on vd345. Every member is responsible for maintaining the security of their own account.

• Only one account per person is allowed. If multiple accounts are created, all of them will be permanently closed.
• Keep your login password completely confidential and do not share it with anyone.
• Use a strong password to keep your account secure.
• If you believe your account is being accessed without authorization, contact vd345 support immediately.
• Keep all account information accurate and up to date.
• Accounts are non-transferable — they cannot be sold, rented, or given to anyone else.

KYC Verification Process

Vd345 complies with international anti-money laundering regulations. For this reason, all members are required to complete the KYC (Know Your Customer) verification process.

• 1

  Proof of Identity: Submit a clear photo of your National ID, passport, or driving licence.

• 2

  Proof of Address: Submit a bank statement or utility bill issued within the last 3 months.

• 3

  Payment Verification: Please ensure that the payment method you use is registered in your name.

• 4

  Verification Complete: KYC verification is typically completed within 24 to 72 hours, after which full account features will be activated.

Deposit and Withdrawal Policy

All rules regarding financial transactions on vd345 are detailed below. Following these Terms and Conditions ensures your funds remain secure at all times.

Bonus & Promotion Terms

Vd345 regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms and conditions, which must be read before claiming.

• Each bonus has its own wagering requirement — typically 15x to 30x the deposit amount.
• Bonus funds cannot be withdrawn directly; withdrawal is only possible after the wagering requirement has been completed.
• The same bonus cannot be claimed more than once unless explicitly stated in the terms.
• Bonus validity periods are generally 7 to 30 days — please refer to the specific bonus terms for details.
• The welcome bonus is available to new members only and can be claimed once.
• Vd345 reserves the right to modify or cancel any bonus offer at any time.
• If bonus abuse is detected — such as arbitrage betting — the bonus and any associated winnings will be voided.

Gameplay Policy and Fair Play

All games on vd345 are powered by RNG (Random Number Generator) technology, which is regularly audited by independent international third parties. This means every game outcome is entirely random and not predetermined.

• Each game has its own RTP (Return to Player) percentage, which can be found on the game's information page.
• If a game is interrupted mid-session due to a technical issue, vd345 will resolve it based on the status of that game at the time.
• Vd345 reserves the right to void any abnormal winnings resulting from a software error.
• In Live Casino games, the dealer's decision is final and cannot be changed.

Prohibited Activities

The following activities are strictly prohibited on the vd345 platform. Any violation of these Terms and Conditions will result in immediate account suspension or permanent closure.

• Operating multiple accounts under the same identity.
• Attempting to abuse bonuses or circumvent bonus terms.
• Attempting to hack another player's account or breach the platform's security.
• Using automated software, bots, or scripts to play games.
• Using the platform for money laundering or any form of illegal financial processing.
• Fraudulent collusion or collusion betting with other members.
• Disrespectful or threatening behavior toward vd345 staff.
• Creating an account using a false identity or forged documents.

Responsible Gaming

Vd345 believes gaming should be a source of entertainment — not stress or addiction. That is why we encourage every member to play responsibly. Responsible gaming is a core part of our Terms and Conditions.

• Each member can set their own daily, weekly, and monthly deposit limits.
• A temporary break or Self-exclusion can be activated at any time.
• If you feel that gaming is having a negative impact on your life, please contact support right away.
• Use parental control software to prevent minors from accessing the platform.

For more details, visit our Responsible Gaming View page.

Account Suspension and Closure

Vd345 reserves the right to suspend or permanently close any account without prior notice under the following circumstances.

• Violation of any provision of the Terms & Conditions.
• Providing false information during KYC verification.
• Suspicious or fraudulent activity.
• Order from a court or regulatory authority.
• Account closure at the member's own request.

Members may also request account closure at any time through support. It is advisable to withdraw any available balance before closing the account.

Limitation of Liability

Vd345 is committed to delivering the highest standard of service. However, vd345's liability is limited in the following circumstances.

• Losing a game due to an internet disconnection.
• Payment delays due to third-party technical issues.
• Unauthorized access to an account resulting from the member's own negligence.
• Service disruption due to natural disasters or unforeseen events.

In all circumstances, vd345's maximum liability is limited to the total amount deposited by the relevant user over the preceding 30 days.

Policy on Changes to Terms & Conditions

Vd345 may update these Terms and Conditions from time to time. Members will be notified in advance by email or through the platform whenever significant changes are made.

• Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.
• If you do not agree to the updated terms, you will have the opportunity to withdraw your balance before your account is closed.
• The date of the most recent update will always be shown on this page.